You will be asked by your Guest Manager to confirm an hours window between 16.00 and 22.00 on the day of check in to arrive. 

You can arrange an early/late check-in for £20

You will be met by your Host (within that hour) who will welcome you, check ID and provide you the keys and the keybox code. You will be shown your accommodation and how to use the appliances and WiFi. 

If you require any additional Concierge or Virtual Assistance services please inform the Guest Manager or email hello@freerangestays.com 

Upon booking you will asked to provide ID and sign T&Cs and House Rules via an online portal/ guest App. 

If you find uploading the ID difficult please email your photo ID to hello@freerangestays.com 

If we do not receive your ID or signed T&Cs your booking will be unfortunately cancelled with any appropriate refund.

Your ID will be checked upon arrival by the Host to protect both parties. 

Please check the website for current availability 

https://booksilva.com/listings

For the best rates always come direct to us rather than through Online Travel Agents 

You can extend stays directly through the website or through contacting the Guest Manager hello@freerangestays.com or calling 01234 519790 

For the best rates please come directly to us by calling 01234 519790 or emailing hello@freerangestays.com 

We welcome individual, executive and contract teams for long periods of time where discounts are available. 

For any maintenance issues please call 01234 519790 immediately and report the issue or use the WhatsApp Helpline on +447578 410 135

You can also email hello@freerangestays.com you will get a response within the hour. 

Parking is specific to each location. There will be at least good on street parking. Most of our properties come with dedicated and secure parking spaces. 

Children and infants are welcome at Free Range Stays. 

Unfortunately there is no discount or subsidy for them and they count as an extra person. 

Unfortunately we do not provide travel cots or high chairs but you are more than welcome to bring your own for your comfort. 

The bed arrangements are as detailed on the website and booking platforms. 

In some properties we have zip and link beds so the beds can be separated. Please email for confirmation.

All our accommodations are private spaces all yours to enjoy. Where described you will have access to a private garden to relax. 

Sometimes on the property description we mention swimming pools, gyms and other leisure pursuits. These are referring to local attractions and visits that can be arranged at extra cost via your Booking Manager. 

All our accommodations come with fully equipped kitchens and calming living spaces. 

All appliances will be listed on the property description. 

All accommodation comes with free and unlimited WiFi for you to enjoy.